Tile Installation | What you don’t know could cost you
April 16, 2021
Tile installation in a bathroom is very popular and quite typical for our clients.
The situation that I’m going to talk about for this blog is such a sad story. Here is the history.
We are very fortunate to be taking on the construction for a design colleague of mine, Caireen Kennedy with Shift Modern Homes. We are going to take Caireen’s basement development design and make it a dream for her clients. Prior to us starting our work, Caireen’s clients mentioned to us that their one and only main bathroom upstairs was having water issues and seemed to have issues with the tile installation. We were tasked to look at it prior to closing up the ceiling in the basement.
Upon entering the bathroom, it was evident this was a recent project and we quickly saw reasons why there might be issues.
If I could have personally called Mike Holmes, I would have. Mike would have been disgusted at the tile installation work we were looking at. We knew we had to make this right for our clients.
My site supervisor and I had our walkthrough and got on the phone with our trades. I asked our trades to really sharpen their pencils for this one.
We all pulled together with a quick calendar and a plan to make it right. Here is our scope for this bathroom
Removal of all floor tile and heat mat. This will allow us to check the subfloor to ensure that it is level. .
Removal of the entire shower.
While the walls are open in the shower, we are going to be adding in some additional spray foam in a ‘dead area’ of the home.
Drywall and prep the shower.
Re-tile the entire shower adding in a shower niche (which our clients wished but did not receive the first go-around).
Reinstall all of the fixtures.
Have this all put back together and then move to the basement development.
Two Lessons to Learn for Tile Installation
As I mentioned above, I just felt sick to my stomach for our clients. They really had no idea just how bad of a tile job it really was (and they still don’t know my full feelings on this). Our clients were hit with this fix just before embarking on a full basement development . We are very fortunate that they have the funds to fix this prior to us starting the basement.
Here are 2 of my recommendations if you are going to be looking at doing any tile work (or any other work for that matter).
1. Check References
When I look at my client roster for our design builds, we have 90% our of clients that are referred to us. Whether it’s a past client or someone who knows our work, I always suggest our clients to talk to past clients (and thank you all of our past clients)! Check references and talk to other people who have had work done. Get their first-hand opinions.
2.Skill set – what are they?
When you are dealing with a wet area, like a shower, I would never recommend our framer to tile your shower. I would never recommend our drywaller to tile your shower. Our tile setters are not the cheapest, but the are THE best. We have never had warranty work on a tiled shower. Never. In 13 years, not one call-back for warranty work. Why? This is their wheelhouse. This is what they have been trained to do.
When it comes to tile work, I think it’s safe to say that it is not an easy job. Please do your due diligence, protect your largest investment (your home), and get peace of mind knowing the job will be done right the first time.